vkit HELP CENTER

Less stuck.
More creating.

Set up a connection, understand your plan or work out why something did not happen. Practical answers, with a human nearby.

MAKE IT
HAPPEN. ↗

21 guides

Getting started

Your first useful session in vkit

Choose one outcome, connect only what you need and leave with one tested result.

Explore Connections

Connect the right Instagram account

Understand account eligibility, permissions and what to check after connecting.

Explore AutoDM

Prepare and test your first AutoDM

Work through the post, keyword, reply and destination before you invite comments.

Explore AutoDM

An AutoDM did not arrive. What should I check?

Narrow down whether the issue is the trigger, connection, delivery or destination.

Explore Publishing

Publishing limits, destinations and scheduling checks

Understand the five-post allowance and the checks that matter before scheduling.

Explore Plans & billing

AI credits: what is included and what uses them

Separate the AI allowance from publishing limits and plan your trial around one useful task.

Explore Community

Plan a community and its first event

Prepare the member promise, event information and follow-up before inviting people.

Explore Community

How the 2,000 community emails are counted

Estimate a campaign before sending it and keep your member messages useful.

Explore Insights

Turn a performance review into a next step

Use available metrics carefully and compare similar content before drawing conclusions.

Explore Creator page

Make your Link in Bio useful on a phone

Choose a primary action, label your destinations clearly and test the full journey.

Explore Plans & billing

Choose Free or Pro with the limits in view

Understand the introductory offer, annual option and differences between included allowances.

Explore Publishing

Supported image and video specifications

Prepare media for reliable social publishing.

Explore Publishing

Why an Instagram post failed to publish

Diagnose connection, media and platform errors.

Explore Publishing

Platform publishing limits

Understand network limits and safe retry behaviour.

Explore Connections

Connect or disconnect LinkedIn

Authorize the right LinkedIn destination and remove it safely.

Explore Connections

Connect or disconnect X

Connect the intended X account and review access.

Explore Plans & billing

Change or cancel your vkit plan

Review timing, access and billing controls.

Explore Plans & billing

Refund and billing questions

Get help with charges, invoices and payment issues.

Explore Account

Account security and login help

Recover access and protect your workspace.

Explore Connections

Instagram account eligibility

Check professional-account and Meta access requirements.

Explore AutoDM

AutoDM compliance and opt-out handling

Run clear workflows and respect requests to stop.

Explore

Still need a hand?

Tell us what you tried, what you expected and what happened. A screenshot helps. Leave passwords and verification codes out.

Email team@vkit.app Meet your support team